General Terms and Conditions (GTC)
for the online shop at the URL:
https://www.planetbe-store.com
operated by
Vision Concept Principles Werbeagentur GmbH
Planet.be
Marie-Curie-Str. 8
51377 Leverkusen
Phone: +49 214 87009384
E-mail: info@planetbe-store.com
- hereinafter: Provider -
1. Scope
These General Terms and Conditions (GTC) apply after their inclusion to all contracts for the purchase of goods, Services or other goods (hereinafter referred to as “goods”) in the online shop at the above URL in the version valid at the time of The version valid at the time of conclusion of the contract. These terms and conditions apply exclusively. Any differing terms and conditions of the customer will not become part of the contract unless the provider expressly agrees to this.
2. Conclusion of contract
2.1 The offers in the online shop represent a non-binding invitation from the provider to the online shop visitors to submit a Offer to purchase the goods offered in the shop.
2.2 The order of the goods(s) is made via the provider's online order form. After selecting the desired goods(s), entering all requested mandatory information and completing all other mandatory steps in the ordering process, the selected goods can be ordered by clicking on the order button at the end of the checkout page (order). By placing an order, the customer makes a binding contract offer to purchase the selected goods. The contract is concluded when the provider accepts the offer of the Customer accepts. Acceptance occurs when the provider confirms the conclusion of the contract in writing or text form (e.g. by email) (order confirmation) and this order confirmation is received by the customer or by delivering the ordered goods and these goods are received by the customer or by requesting payment from the customer (e.g. invoice or credit card payment in the ordering process) and sending the payment request to the customer The decisive factor for the time of conclusion of the contract is the time at which one of the alternatives mentioned in the first half-sentence occurs for the first time.
2.3 Before submitting the order via the provider’s online order form, the customer can review his entries and at any time via the usual keyboard, mouse, touch or other available input functions In addition, all entries are displayed again in a confirmation window before the binding submission of the order and can also be corrected there using the usual keyboard, mouse, touch or other available input functions become.
2.4 The provider will save the contract text after the conclusion of the contract and send it to the customer in text form (e.g. by email). The provider will not make the contract text available beyond this. If the purchase is made via Once a customer account has been created in the online shop, the customer can view his orders and the associated order data there.
2.5 The following languages are available for the conclusion of the contract: German
3. Right of withdrawal for consumers
In the case of contracts concluded outside business premises and distance contracts, consumers are generally entitled to A consumer is any natural person who concludes a legal transaction for purposes that are predominantly neither for his commercial or independent professional activity. Details can be found in the cancellation policy, which is made available to every consumer immediately before the conclusion of the contract at the latest.
4. Payment / Default
4.1 The prices listed in the online shop at the time of ordering apply. All prices include the statutory VAT plus any shipping costs listed. The available The customer is informed about payment options in the provider’s online shop.
4.2 If “purchase on account” is agreed, payment is due immediately after conclusion of the contract, unless that a different payment term was specified in the invoice or in the purchasing process.
4.3 If payment by credit or debit card is agreed, the purchase price is due immediately after conclusion of the contract.
4.4 If payment via “PayPal” is agreed, the purchase price is due immediately after conclusion of the contract. Payment processing is carried out via the payment service provider PayPal (Europe) S.à rl et Cie, SCA, 22-24 Boulevard Royal, L-2449 Luxembourg.
5. Retention of title
The purchased goods remain the property of the seller until the purchase price has been paid in full.
6. Delivery and reservation of self-supply
6.1 Unless otherwise agreed, delivery will be made within the delivery time specified in the online shop to the address specified by the customer. specified delivery address. The applicable delivery times can be found in the online shop.
6.2 Self-collection of the purchased goods is excluded.
6.3 If the supplier cannot deliver the ordered goods because he himself was not supplied through no fault of his own, although he has concluded a congruent hedging transaction with a reliable supplier in good time, the supplier will be released from his The provider is obliged to inform the customer immediately of the impossibility of of the performance of the service. Any consideration already provided by the contractual partner will be reimbursed immediately. Mandatory consumer law remains unaffected by this paragraph.
7. Liability
The statutory liability for defects provisions apply.
8. Haftung
8.1 The provider is liable without limitation:
- for damages resulting from injury to life, body or health resulting from intentional or negligent Breach of duty by the provider or an intentional or negligent breach of duty by a legal representative or vicarious agents of the provider
- for damages resulting from an intentional or grossly negligent breach of duty by the provider or from an intentional or grossly negligent breach of duty by a legal representative or vicarious agent of the provider
- due to a guarantee promise, unless otherwise agreed
- due to mandatory liability (e.g. under the Product Liability Act)
8.2 If the provider negligently breaches a material contractual obligation, its liability is limited to the contractually typical, foreseeable damage, unless unlimited liability applies in accordance with the preceding paragraph. Essential contractual obligations are obligations which the contract imposes on the provider according to its content in order to achieve the purpose of the contract, the fulfilment of which proper execution of the contract is possible in the first place and the customer must regularly can trust.
8.3 In all other respects, the liability of the provider and its vicarious agents and legal representatives excluded.
9. Data protection
The provider treats the personal data of its customers confidentially and in accordance with the statutory data protection regulations. More information Please refer to the provider’s privacy policy.
10. Final provisions
10.1 The law of the Federal Republic of Germany shall apply, excluding the UN Convention on Contracts for the International Sale of Goods, unless this choice of law means that a consumer habitually resident in the EU is thereby subject to mandatory legal provisions of the law of his the country of residence is withdrawn.
10.2 If the customer is a merchant, a legal entity under public law or a special fund under public law, The court at the provider's registered office shall have jurisdiction, unless an exclusive place of jurisdiction is established for the dispute. This also applies if the customer does not have a residence within the European Union. The registered office of our company is shown in the heading of this Terms and Conditions.
10.3 If any provision of this Agreement is or becomes invalid or unenforceable, the remaining provisions of this Agreement shall remain unaffected.
11. Information on online dispute resolution / consumer arbitration
The EU Commission provides a platform for online dispute resolution on the Internet at the following link:
https://ec.europa.eu/consumers/odr
The provider is not willing or obliged to participate in dispute resolution proceedings before a consumer arbitration board.
Our email address can be found in the heading of this Terms and Conditions.